Flexible Support for Ever-Evolving Applications
We have always detested downtime just as much as you do.
24/7 service coverage
Fixed monthly service fee that covers 24/7 availability through on-call and intervention reactions.
a ‘Glocal’ approach
We combine local knowledge with worldwide resources.
99.99% uptime
When it comes to uptime, never underestimate the difference that extra 0.9% can make
Incident management
82% of issues were detected and reported in advance.
You're in good hands
Optimize uptime,
optimize savings
We accommodate diverse requirements to ensure a personalized experience. Based on your project’s specifics, we offer the following service options.
Main Services
Engagement models
Choosing the right AMS engagement model depends on several factors such as the organization’s budget, the criticality of the applications, the complexity of the IT environment, and its overall business goals. Our clients should carefully assess their needs, and we are here to help them select the most suitable engagement model to meet those needs effectively.
Staff augmentation
This model allows you to manage your current team’s upscale needs with our resources, and manage them as part of your team.
Dedicated team model
We offer the option to create a team that focuses on retaining and delivering specific processes and industry knowledge. This team will be co-managed by both parties.
Shared team model
This option is highly used in low-volume service needs and a service commodity set-up where the application knowledge does not play an important role.
Pauschale service packages
A set of clearly defined services in terms of FTE size and SLA requirements will be charged under a fixed monthly service fee.
Competence center
With BOT options, we can build and operate solutions or services for a defined period before transferring ownership or operation to another entity.
24/7 service coverage
Fixed monthly service fee that covers 24/7 availability through on-call and intervention reactions.
Hybrid models
We know that one size does not always fit, and we are happy to provide complete flexibility to design a custom service engagement model that fits.
Your SAP Challenges
Your SAP Challenges
Don't just take our word for it - read what our customers have to say.
“The speed at which WE AS WEB provided the necessary talent for our teams was remarkable. Their flexibility in offering technical support for projects as needed truly sets them apart as a genuine partner through thick and thin. They’ve been there for us every step of the way, ensuring our projects move forward without a hitch.”